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Operations Supervisor-Fulfillment Center

Description

THE ROLE: Operations Supervisor

We’re looking for…

Operations Supervisor manages a department of associates typically consisting of between 25-60+ people. Operations Supervisor role is vital in the development of associates, achieving operational goals (UPH, CPU) in a safe atmosphere with a high degree of quality. Operations Supervisor at Rue must have a passion for service, safety teamwork and accomplishing goals.

What You’ll Do:

    • Plan and coordinate shift activities for operations
    • Assist Operations Manager in planning, prioritizing, and communicating shift/departmental directives to insure efficiency and accuracy
    • Drive operational excellence through productivity and quality
    • Reduce rework in all areas- Think Lean
    • Interface with peers and related staff on the implementation of processing strategies across multiple shifts- Collaborate
    • Ensure that all shift/departmental personnel receive proper training, skill development, and assessment per company guidelines
    • Recommend and implement improvement in efficiency and effectiveness of employees. Implement specific objectives and performance measures to maximize productivity
    • Coach, teach and train associates to accomplish goals
    • Identify talent and succession opportunities
    • Hold accountable those who do not meet expectations
    • Accurately administer all timekeeping, payroll, and attendance tracking for direct reports
    • Achieve and maintain compliance with company and federally mandated regulations regarding safety, OSHA, HazMat and DOT. Previous Supervisory or Leadership experience required
    • Must maintain cleanliness in immediate area and perform other housekeeping responsibilities as needed.
    • Must adhere to all 5S guidelines.
    • Supervise special projects as needed

About You:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

    • High School diploma required BS/BA Degree preferred
    • LEAN/Six Sigma experience preferred Distribution/Fulfillment experience preferred
    • 3-5 years of supervisor experience in a warehouse or distribution environment
    • Must be detail and process oriented
    • Strong communication skills – written and oral
    • Ability to multi-task, delegate & manage direct reports in a fast-paced environment
    • Ability to work independently as well as in a team atmosphere
    • Ability to work any shifts as required by business

Expected Base Salary Range: $60,000 - $65,000

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

#LI-Onsite

ABOUT US:

Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.

Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and ShopSimon.

Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected – every day. Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered.

What Our Associates Say

Perks & Benefits

Rue Gilt Groupe supports our Associates in their busy lifestyles by offering a wide range of health, financial, legal and development assistance in our benefits portfolio. From wellness partnerships to paid parental leave, to invest in your personal and professional growth, we are here to help our Associates in work and in life.

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25% Off Rue La La & Gilt and 15% Off ShopSimon

Our 25% off Associate Discount applies to Rue La La and Gilt sites, including Gilt City. Plus, for Rue La La and Gilt sites, Associates receive free shipping on all purchases and free Personal Concierge assistance. Associates enjoy 15% off and free shipping and returns at ShopSimon

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Volunteer Opportunities

All Associates get two paid days per year to help out in their community, in addition to our annual, company-wide Volunteer Day.

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Wellness

Rue Gilt Groupe’s wellness portfolio offers a wide range of health, family, financial, legal, and professional development programs designed for convenience and flexibility. Rue Gilt Groupe is committed to supporting Associates’ work and life goals.

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Invest in You

From retirement to family-first benefits and professional development programs, Rue Gilt Groupe has you covered.

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Work-Life Balance

Associates enjoy competitive and flexible paid time-off programs and our corporate offices offer a flexible hybrid schedule and Summer Fridays, so you can plan around your personal and professional needs. Plus enjoy a day off on your birthday.

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Office Perks

Associates receive surprises and delights as occasions to celebrate throughout the year wherever you sit – hybrid, remote, or based in our warehouse/studios! Enjoy free beverages, bagel days, and additional fun perks when you come into any one of our offices.

Awards & Recognitions

Built-In 2024 Best Places to Work
Built In 2023 Best Places to Work Los Angeles
Built In 2023 Best Places to Work Boston
Built In 2022 Best Places to Work Boston
Human Rights Campaign Foundation Best Places to Work for LGBTQ+ Equality 2022
Venturefizz Culture Content Certified 2023
The Boston Globe Top Places To Work
Massachusetts Innovation & Technology Exchange
Alliance for Work-Life Progress Seal of Distinction
BostInno's Coolest Companies